1. Introduction

Welcome to MyImage.uk.com (“we”, “us”, “our”). These Terms & Conditions (“Terms”) govern your access to and use of the MyImage.uk.com website, including all content, features, and services available at or through the site (“Website”).

By accessing or using the Website, you agree to be bound by these Terms, our Privacy Policy, and our Cookie Policy. If you do not agree, you must stop using the Website immediately.

MyImage.uk.com is operated by:

My Image Limited 9086348, enquiry@myimage.uk.com

2. Digital Content (Personalised Styling Courses)

2.1 Nature of Digital Content

Our personalised styling courses are delivered as digital mini‑ebooks. These constitute “digital content” under the Consumer Rights Act 2015.
Once accessed, downloaded, or opened, the digital content is considered consumed.

2.2 Quality and Faults

Under the Consumer Rights Act 2015, digital content must be:
of satisfactory quality
fit for purpose
as described
If your digital content is faulty, you may be entitled to a repair, replacement, or refund where repair/replacement is not possible.

2.3 Waiver of Cooling‑Off Period

Under the Consumer Contracts Regulations 2013, you acknowledge that:
by purchasing and accessing our digital content, you request immediate access, and
you waive your 14‑day cooling‑off right.
No refunds are provided once the digital content has been accessed, unless it is faulty.

2.4 Delivery of Digital Content

Digital content is delivered via:
direct download
email link
your user account (if applicable)
If you do not receive your digital content, you must contact us within 48 hours.

3. Marketplace

3.1 Our Role

MyImage.uk.com operates as an online marketplace connecting buyers with independent sellers offering styling‑related services or products.
We:
provide the platform
facilitate listings
are not the seller of marketplace items

3.2 Seller Responsibilities

Marketplace sellers are independent businesses. They are solely responsible for:
product/service descriptions
pricing
delivery
quality
compliance with UK consumer law
refunds and returns
Your contract is directly with the seller, not with MyImage.uk.com.

3.3 Buyer Responsibilities

Buyers acknowledge that:
MyImage.uk.com is not liable for seller performance
disputes must be raised with the seller
we may offer mediation at our discretion

3.4 Marketplace Liability

We do not:
guarantee the accuracy of seller listings
verify seller qualifications
provide warranties for marketplace items
handle refunds for marketplace purchases

4. User Accounts

To access certain features, you may need to create an account. You agree to:
provide accurate information
keep your login details secure
be responsible for all activity under your account
We may suspend or terminate accounts that violate these Terms.

5. Payments

5.1 Payment Methods

We accept the payment methods displayed at checkout.

5.2 Payment Timing

Payment is taken at the time of purchase.

5.3 Currency

All prices are listed in GBP (£) unless stated otherwise.

5.4 VAT

If applicable, VAT will be included or clearly displayed.

6. Prohibited Uses

You may not use the Website to:
violate any laws
infringe intellectual property
upload harmful or malicious content
scrape, copy, or extract data
impersonate others
interfere with Website functionality
misuse the marketplace
We reserve the right to suspend accounts for prohibited behaviour.

7. User‑Generated Content

If you submit reviews, comments, or uploads, you grant us a non‑exclusive, royalty‑free licence to display, reproduce, and use that content on the Website.
We may remove content that is unlawful, abusive, misleading, or inappropriate.

8. Intellectual Property

All Website content—including text, graphics, digital courses, images, and software—is owned by MyImage.uk.com or our licensors.

You may not:
copy
reproduce
distribute
modify
create derivative works
without our written permission.

9. Third‑Party Links

The Website may contain links to third‑party sites. We are not responsible for:
their content
their accuracy
their policies
any loss or damage arising from their use
You access third‑party sites at your own risk.

10. Limitation of Liability

To the fullest extent permitted by law, MyImage.uk.com is not liable for:
indirect or consequential losses
loss of profits, data, goodwill, or business
issues caused by third‑party sellers
unauthorised access to your account
downtime or interruptions
Nothing in these Terms limits liability for fraud or death/personal injury caused by negligence.

11. Account Termination

We may suspend or terminate your account if you:
violate these Terms
misuse the Website
engage in fraudulent activity
cause harm to other users or sellers
You may delete your account at any time.

12. Force Majeure

We are not liable for delays or failures caused by events outside our reasonable control, including:
natural disasters
strikes
outages
cyberattacks
government restrictions

13. Changes to Terms

We may update these Terms at any time. Material changes will be notified at least 30 days before taking effect.
Continued use of the Website constitutes acceptance of updated Terms.

14. Governing Law

These Terms are governed by the laws of England and Wales.You agree to the exclusive jurisdiction of the courts of England and Wales.